We will process the refund after receiving the receipt of the product by www.vivostore.in unit of A One Communications. All refunds will be routed through any other bank debit or credit card accounts after adjusting the cancellation charges. Refund will be processed based on the Payment Mode of the order.
Once your return is received and inspected, you will receive an email about the status of your return.
In case, your return has been accepted, the refund amount will be processed immediately. A credit will be automatically applied to your credit card or original payment method within 3-7 working days
Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will be reflected in the next statement.
Orders paid by net banking accounts will be credited back to bank account
For all other modes of payment, we will send a refund cheque. The cheque will be made in favour of the name as in the “billing name” provided at the time of placing the order