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Shipping Policy
All orders are processed and dispatched as quickly as possible, typically within 3 working days after the order is placed.
- Once dispatched, delivery time will vary depending on your location and the courier service, but we aim to complete delivery promptly.
- In select cities and areas, same-day delivery may be available subject to order time and delivery feasibility.
- After your order ships, you will receive a tracking link or tracking number via email or SMS.
- You can use this tracking information to check the status of your shipment
- Shipping charges (if any) will be applied at checkout. Details will be shown before you confirm payment.
- Free shipping may be offered on certain orders (e.g., based on minimum order value or promotions) — if applicable, it will be displayed at checkout.
- If delivery fails due to an incorrect address or inability to reach the customer, the order may be returned to the warehouse. In such cases, additional charges may apply for re-delivery.
- Please ensure your contact details and delivery address are accurate at the time of order placement.
- Delivery timelines provided are estimates. Delays may occur due to weather, courier network issues, public holidays, or other unforeseen circumstances.
- Vivostore.in isn’t liable for delays caused by external factors beyond its control.
- Currently, we deliver within India only.
- Orders cannot be shipped to PO boxes or certain restricted locations.
- For any shipping questions, tracking help, or delivery concerns, you can contact our customer support team through the Help Center on the website.